National Motorsport Academy

NMA Achieve 100% Student Satisfaction!

We’re really proud to announce that we have just achieved 100% student satisfaction! Read on to find out more about how this is measured and what our students really said!

Who carries out the Student Satifaction Survey?

The National Student Satisfaction Survey is carried out by independent company Ipsos and the Office for Students.

How is student satisfaction measured?

Each year, the National Student Survey asks students from across the UK what they really thought of their higher education experience. This independent survey is conducted without any input from the college or university and all UK students on an HE course can give their feedback. the feedback is offered anonymously which ensures that students are totally honest.

The survey covers topics such as access to resources, teaching and course content.

How is the NSS survey data used?

The National Student Survey was set up to give prospective students a real insight into studying with a Higher Education establishment. You can find out what actual students really thought of their course – no marketing testimonials, no fake reviews!

the student satisfaction feedback also allows us to make changes to our course content, delivery methods and teaching in line with student expectations and comments. It also provides the UK’s higher education regulators with important information to ensure your degree is the best it can be for you and your future.

Each year around 5 million students take part in the NSS.

What questions are asked on the NSS?

Full list of NSS questions: 
Scale 1: The teaching on my course
1Staff are good at explaining things
2Staff have made the subject interesting
3The course is intellectually stimulating
4My course has challenged me to achieve my best work
Scale 2: Learning opportunities
5My course has provided me with opportunities to explore ideas or concepts in depth
6My course has provided me with opportunities to bring information and ideas together from different topics
7My course has provided me with opportunities to apply what I have learnt
Scale 3: Assessment and feedback
8The criteria used in marking have been clear in advance
9Marking and assessment has been fair
10Feedback on my work has been timely
11I have received helpful comments on my work
Scale 4: Academic support 
12I have been able to contact staff when I needed to
13I have received sufficient advice and guidance in relation to my course
14Good advice was available when I needed to make study choices on my course
Scale 5: Organisation and management
15The course is well organised and running smoothly
16The timetable works efficiently for me
17Any changes in the course or teaching have been communicated effectively
Scale 6: Learning resources
18The IT resources and facilities provided have supported my learning well
19The library resources (e.g. books, online services and learning spaces) have supported my learning well
20I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to
Scale 7: Learning community
21I feel part of a community of staff and students
22I have had the right opportunities to work with other students as part of my course
Scale 8: Student voice 
23I have had the right opportunities to provide feedback on my course
24Staff value students’ views and opinions about the course
25It is clear how students’ feedback on the course has been acted on
Q26: Students’ union 
26The students’ union (association or guild) effectively represents students’ academic interests
Q27: Overall satisfaction 
27Overall, I am satisfied with the quality of the course

NMA Student Testimonials

We regularly meet up with our students to find out how their experience of studying with the NMA meets their expectations. Here are just a few testimonials from real students.

100% Student Satisfaction

Online learning can be a strange experience for some and our student’s satisfaction is of the highest importance to all of us here at the National Motorsport Academy. Our tutors and support staff are always on hand to help with advice via phone, email and Zoom and we’re always happy to receive feedback about your experience with us.

Contact us via email or Facebook if you have questions about our courses or if we’ve already done enough to convince you that the NMA is right for you click the button below.

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